1 Acceptance of Terms
This Terms of Use Agreement ("Agreement") constitutes a legally binding contract between Ignite AI Integrations, LLC ("Ignite AI", "we", "us", or "our") and you, the user ("User", "you"). By accessing or using our proprietary AI middleware platforms, APIs, or integration tools, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2 Eligibility
To access the Ignite AI ecosystem, you must meet the following criteria:
- Be at least 18 years of age or the legal age of majority in your jurisdiction.
- Possess the legal capacity to enter into binding contracts.
- Not be a citizen of or located in a country subject to U.S. Government embargo or designated as a "terrorist supporting" country.
- Not be listed on any U.S. Government list of prohibited or restricted parties.
3 User Accounts
Access to certain features of our AI Integration platform requires account registration. You are solely responsible for maintaining the confidentiality of your API keys, credentials, and session tokens. Any activity occurring under your account is your responsibility.
Ignite AI employs advanced biometric and multi-factor authentication (MFA) protocols. Disabling these security features may result in immediate suspension of enterprise-tier services.
4 Platform License
Subject to your compliance with these Terms, Ignite AI grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Ignite AI platform and services solely for your internal business purposes.
This license does not include the right to: (a) resell, sublicense, or redistribute the platform; (b) modify, reverse-engineer, or create derivative works of any proprietary technology; (c) use the platform for competitive benchmarking or to develop a competing product; or (d) exceed the usage limits specified in your subscription tier.
5 Acceptable Usage
You agree not to use the Ignite AI platform in any manner that:
- Violates any applicable federal, state, local, or international law or regulation.
- Infringes upon or misappropriates the intellectual property rights of any third party.
- Transmits any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
- Introduces malicious code, viruses, or any technology designed to disrupt or damage the platform.
- Attempts to gain unauthorized access to any portion of the platform, other accounts, or connected networks.
- Uses automated scripts, bots, or scrapers to extract data from the platform beyond the scope of the approved API.
6 AI Integration Services
Our platform facilitates the orchestration of Large Language Models (LLMs) and specialized neural networks. By utilizing these services, you acknowledge:
- Output generated by AI models is non-deterministic and should be verified for mission-critical applications.
- You retain ownership of the input data (prompts) provided to the platform.
- Ignite AI does not use customer proprietary data to train base models unless explicitly opted-in via a separate Data Processing Agreement (DPA).
- AI-generated content may not always be accurate, complete, or suitable for your intended purpose. You are solely responsible for reviewing and validating any AI outputs before relying on them.
7 Data & Privacy
Your use of the Ignite AI platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection, use, and sharing of your information as described therein.
You are responsible for ensuring that any personal data you submit to the platform has been collected in compliance with applicable privacy laws and regulations, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and CAN-SPAM Act requirements.
Ignite AI implements industry-standard security measures including AES-256 encryption at rest, TLS 1.3 for data in transit, and SOC 2 Type II compliant infrastructure to safeguard your data.
8 Intellectual Property
The "Ignite" name, logos, neural-architecture visualizations, and proprietary optimization algorithms are the exclusive intellectual property of Ignite AI Integrations, LLC. You are granted a limited, non-exclusive, non-transferable license to utilize our API documentation for the sole purpose of integrating our services into your applications.
All content, features, and functionality of the platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, and software — are owned by Ignite AI and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
9 Fees & Payments
Certain features of the Ignite AI platform require payment of fees. You agree to pay all fees associated with your selected subscription plan. All fees are quoted in U.S. dollars unless otherwise specified.
- Billing Cycle: Subscription fees are billed monthly or annually in advance, depending on the plan selected at the time of purchase.
- One-time Setup Fees: Where applicable, a one-time setup fee is charged upon initial account activation and is non-refundable.
- Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled at least 30 days prior to the renewal date.
- Late Payments: Overdue balances may be subject to interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
- Refund Policy: Ignite AI does not offer refunds for partial months of service or unused features. Annual subscriptions may be eligible for a pro-rated credit at Ignite AI's sole discretion.
10 Termination
Either party may terminate this Agreement at any time by providing written notice to the other party.
- By You: You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellation takes effect at the end of the current billing period.
- By Us: Ignite AI reserves the right to suspend or terminate your account immediately, without prior notice, if you breach any provision of these Terms, engage in fraudulent activity, or if continued service poses a risk to the security or integrity of the platform.
- Effect of Termination: Upon termination, your right to access and use the platform ceases immediately. Ignite AI will retain your data for 30 days following termination, after which it will be permanently deleted unless otherwise required by law.
11 Liability Disclaimer
THE IGNITE AI PLATFORM AND ALL RELATED SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IGNITE AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.
IN NO EVENT SHALL IGNITE AI'S TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO IGNITE AI IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
12 Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach thereof, shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
- Location: Arbitration shall take place in Chicago, Illinois, unless otherwise agreed by the parties.
- Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of law principles.
- Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in a class action, collective action, or representative proceeding.
- Small Claims Exception: Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdiction.
Before initiating arbitration, you agree to first contact Ignite AI at legal@igniteai.com to attempt to resolve the dispute informally within 30 days.
Important Legal Notice
This document constitutes the complete Terms of Use Agreement for the Ignite AI platform. For questions regarding these terms, please contact our legal team at legal@igniteai.com.